Everything you need to know about our tools, orders, delivery and returns. Still stuck? We are one email away.
Yes. Our range is selected for professional performance and daily salon use — dryers, straighteners, curling wands, multi-stylers and brushes built to hold up shift after shift. They are equally at home for anyone wanting salon-quality results at home.
We ship throughout the United Kingdom and to most of Europe. Available destinations and shipping costs are shown at checkout once you enter your address.
Specifications vary by product, so please check the details on each product page. Most tools are designed for UK and European mains voltage; if you are unsure whether a specific model suits your region, contact us before ordering.
Warranty terms depend on the product and manufacturer and are noted on the relevant product page. Keep your order confirmation as proof of purchase for any warranty claim.
Checkout is handled by Stripe, a globally trusted payment provider. You can pay with all major debit and credit cards and supported digital wallets. We never see or store your full card details.
Absolutely. Add as many products to your cart as you like and pay for everything together in a single secure checkout.
Orders are dispatched promptly on business days. Delivery times depend on your destination and the option chosen at checkout; you will receive a confirmation with tracking once your order ships.
Unused items in their original condition and packaging can be returned within 14 days of delivery. Full details are on our Refund Policy page.
We work with salons, barbershops and professionals across the UK and Europe. For bulk or trade enquiries, email info@chapterbydya.online and we will be glad to help.